To register your account we need some details from you. Please fill in the information about yourself in the boxes below so we can confirm you are an existing tenant.
Please note that we are no longer using the old XXXXXX/01 tenancy numbers. Your new tenancy reference will be on any correspondence you have received from Bernicia in the last three months. If you cannot find your reference, give us a call on 0344 800 3800 and a customer contact advisor can let you know what your new tenancy number is after a few validation checks.